Quoting Barry Martin to Nancy Backus on 27-Mar-2020 11:39 <=-
<Aunt slipped and broke hip>
So she'll be in some sort of rehabilitation for a few weeks/months
until she can resume her own care on her own...?
My Mother had called my Aunt earlier this week and found she was going
to be transferred to a Kurhaus (rehabilitation building) by the end of
the week. So basically a type of assisted living site.
A "cure house", I see... ;)
That would be the easy word! :)
Was given the telephone number by the staff. [...]
Call my Mother to explain what's going on. She tries later (different
shift?!) but same problem. She calls a couple of neighbours to my
Aunt to see what they can find out and eventually do get a valid
number: the last digit was wrong, though was the last digit of the
room my Aunt was transferred to. I'll try calling later this morning.
Crazy... can see how the mistake could happen, but still....
Right: almost would like to ask them so if you were in my shoes how
would you feel?
If it weren't calling an overseas hospital, I'd be tempted to callYes, I don't know to what degree the Coronavirus is affecting things
and let them know that they'd been giving out the wrong number...
that might have generated an apology.... At this point, though, it's
water over the dam, and besides, they may well be overwhelmed by the
coronavirus by now themselves....
on that side.
I did check the phone number with my Mother and I had a digit doubled
-- she essentially swears up and down it was my fault though I know I
had triple-checked the number - whatever, resolved now.
As far as calling the hospital back to give them a price of my mind,
might be even more frustrating as that side speaks German and I speak English. Some basic German, but that's about it.
On the Vienna side most speak some English - from a little to fairly fluent, and the degree of fluency is sometimes determined by how nice
you are: angry and pushy English gets the equivalent of 'me no speak English' whereas the "I'm sorry I don't speak more than a few words but can you help me please?" generally gets an "I'll try to help" on that side, or "I can't help but let me give you my colleague who speaks a little better". (They tend to use the term 'colleague' over there frequently -- British influence?
In the meantime while my Mother was calling to get the number I was
trying to do Google searchs for a potential lead. My Mother had
obtained the name of the facility but that didn't come up with
anything. (I might try a reverse search now that I have a valid
telephone number to see if I overlooked something.)
They might not want to be too easily found, just for safety concerns...
I never did get around to the reverse look up option. ...Right now
thinking I'd like to find out how their telephone numbers are
structured. There seems to be some 'coding' in the way given: spaces
in the print version, grouping in the vocal; LIS they don't use the
same convention as we do here U.S. (3-3-4: area code, exchange, line).
I've noted similar with the UK numbers... some of them seem to be theI'm sort of wondering how the telephone computers know where to direct
same number of numbers as ours, but sometimes spaced differently...
others have fewer or more numbers... plus, one has to add the country
access code to the front of the number instead of the leading 0...
the call! If the telephone number in Austria begins with a "1" is for
a landline number in Vienna but "699" for a mobile phone. And it's not
a 6 and then 99-something. (I tracked down a list - 'quirky' to my
U.S.- based thinking,)
My Aunt's home phone number matched the U.S, pattern and we didn't
need the other patterns until a few years ago. My Mother was arguing there was an extra digit to my cousin's mobile number; fortunately she didn't realize it when he gave it because of the spacing. Shortly
after that I stumbled on the phone number 'key' listing and things
started making a little more sense.
Makes sense.... usually I'm with others who are busy taking the
pictures... and with their digital cameras or phones, so the
results are just about instantaneous....
Right, my Mother has had that also; people say they'll print a few
pictures to give to her and they never do.
One picture that was taken at one of our family campings, my sister
sent it to me as a text to my phone... It's still on my phone, a
picture of me and my four sisters that were there that year...
The problem is my Mother barely uses her cell phone -- I hope she
remembers to charge it every so often! <writing reminder>
Maybe she'd remember if she had something to look at on it... <G> IShe tends to use the "I'm old therefore I don't know how" or "it's
keep mine charged since I use it as a backup phone for when I'm out
and about... and some family members have a habit of texting me from
time to time instead of calling on the landline....
been so long I've forgotten" excuses. Of course there are times when I don't do something because I'm not sure.
...As for the she might use it if something to look at, agree. I don't know if her phone can take pictures -- it is halfway current as passed
the 'test' late last year when I had her check. (I had to get a new
phone because of the VoLTE requirment.)
Plus I find 'little conveniences' for using the phone: calendar for appointments for example.
segment on a polar bear cub at the Vienna Zoo. Take a picture ofAnd I don't know if my Aunt has seen those pictures: I think the
the screen, transfer to a letter to my Aunt. [...]
letter was to arrive about the time she fell, so might be in her
mailbox.
Hopefully she'll at least see it eventually...
Eventually!
Did you get any updates from her....?I didn't even think to ask last time I called -- wrote note to remind
me. Easter is coming up -- got a card yesterday so need to send that
off shortly. Will send to her apartment and hope someone is picking
up and bringing her mail; hospitals are forbidding visitors but would think could get a box of mail.... drop off during a 'meandering':
public transportation costs but pass is good for the entire day. Know
the 'kurhaus' where my Aunt is currently is in the adjoining District, which are sort of like wards here in the U.S......
Of course what I would do and what someone else would do........
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